Media Gallery Guide

This Media Gallery Guide will help take your campaign to the next level with pictures and video.

As humans are visual creatures, pictures and videos can do amazing things for a campaign’s success. Plus, you compete with everything else on the internet for your readers’ attention. Not all people enjoy reading (as wonderful as it can be), so use media as an alternative method of storytelling!

You do not have to be a professional to create a heartfelt story from images or video; campaign owners create wonderful media with nothing more than a smartphone and determination! 

So let’s get to know your media gallery a bit better.

1. Media gallery features
2. Settings menu
3. Getting to picture and video management
4. Adding pictures and videos to the media gallery
5. Changing the cover picture and cover video
6. Deleting pictures and videos from the media gallery
7. Slideshow settings
8. Size/formatting tips

Part 1: Media gallery features #

• Cover photo – the gallery’s main image; shown first when the campaign loads and in all posts and shares
• Cover video – the gallery’s main video; shown as a play button on the cover photo’s image (because sometimes a video’s random still looks funky. And no one wants a funky video still). 
• Snapshot – the thumbnail applied to widgets, searches, and emails
• Slideshow – carousels through your entire gallery collection of photos and videos

Part 2: Settings menu #

Get to your gallery settings by clicking on the edit pencil in the campaign’s cover image:

You can also get here through the Edit menu:

Then click on ‘Picture & video’ to see the list of options. Here you can insert your cover video and cover image, choose your snapshot, and get to the gallery management area.

Part 3: Getting to picture and video management  #

The last button in the gallery setting is ‘Manage media,’ where you can add/remove pictures and videos, plus set up and manage your slideshow.

Alternatively (and quicker), you can get to the same place by clicking ‘Manage pictures & video’ in the gallery itself:

Part 4: Adding pictures and videos to the media gallery #

The first thing you see when you click the edit pencil or ‘Manage media’ in the edit menu is this:

Click ‘Add pictures & videos, and you’ll see your options. Also, choose whether you’d like to add this media to the gallery or include an update. As we’ve mentioned (and will keep mentioning over and over and over and over…), pictures and videos are powerful campaign tools. Make sure your supporters see every vital bit of your story with an update post. 

This will still add the media to the gallery, plus it will open the option to write an update post.

The platform will email out to all of your supporters who’ve so far contributed, plus your subscribers, saying you’ve written a post and to come to check it out. This helps your supporters follow along with your project’s progress. Otherwise, they may not enter the media gallery on their own, and they’d miss out! After all, they clearly care about this project, so they’ll want the rest of the story.

Part 5: Changing the cover picture and cover video #

This change can be done in the ‘Manage pictures and video’ menu. When the ‘Manage campaign media’’ overlay pops up, click ‘Close’ or hit the ‘X’ in the upper right corner:

The current cover image/video is the one with the red dot to the upper left:

To change which is the cover image/video, open the one you WANT to be the cover, then click ‘Set as campaign cover picture/video’ in the lower right corner:

Then select ‘Apply.’

Note: To return to the gallery management section, click ‘Browse’ in the upper left corner:

Part 6: Deleting pictures and videos from the media gallery #

Note: You CANNOT delete the cover image/video; to do so, switch which is the cover before continuing.

Open the picture/video to be deleted. The delete option is in the lower right corner beside ‘Set as campaign cover image/video’:

Then, simply confirm:

Part 7: Slideshow setting #

You can get to your slideshow settings either by clicking the option in the gallery’s ‘Manage media’ overlay when you first enter:

OR if you’re already browsing the gallery, choose ‘Manage’ on the upper left side:

The only thing you must do to turn on the slideshow features is to click the box to the left of the ‘Campaign page.’ Then, you may keep our default settings or choose your own:

Go back to your campaign view and reload the page to view your changes.

Part 8: Size & formatting tips #

Here are a few tips to help troubleshoot some common formatting errors:

• Aim for the recommended image size (especially for the cover photo): 1280(w) × 720(h)
• Videos can be uploaded from your computer and recorded right onto the campaign (if you have a camera and mic for your device) or inserted from Vimeo or YouTube. How you upload it doesn’t matter; however, keep in mind the tendency toward distraction when viewing internet content, and try to keep your videos to 1-2 minutes in length.
• For your cover image, if you do not like the blurred background that is appearing within your image, choose JPG or GIF. PNG allows for transparency in an image, so by saving it as something other than that, you remove that transparency. This commonly happens if you use a logo as your image:

PNG format

JPG format

HOWEVER: Your campaign image should be more emotionally impactful than a logo; this image has just been used for demonstration purposes.

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