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Customize the confirmation and ‘Thank you’ email to campaign supporters

Customize a message to your supporters in the confirmation and ‘thank you’ email they’ll receive after contributing. A personal touch can go a long way.

Every contribution that is made to a ConnectionPoint platform receives a templated email acknowledging the payment:

Screenshot of the confirmation email preview

You cannot customize the entire email; you CAN, however, include a personalized message.

Screenshot of confirmation email with custom content shown (appears immediately after the salutation)

STEP 1 – Click ‘Settings’ and then ‘Emails’ in the navigation menu.

STEP 3 – Click ‘Yes’ to insert custom content.

Screenshot of the emails menu with 'add custom content' highlighted

STEP 4 – To preview these changes, click ‘Preview email’ in one of two places:

screenshot of emails menu with 'preview email' button in top right highlighted.

STEP 5 – SAVE!