Here you can find answers regarding your campaign setup, launch, post-launch and trouble-shooting for FundRazr, CoCoPay, Crowdfundr and Petfundr.
Welcome to the ConnectionPoint Help Centre!
Help Guide
Not sure where to begin? These articles should get you going in the right direction! Learn how to use this Help Center, how pricing and payments work, general platform information, integrations, resources and more!
20 articles
Fundamentals
Wondering how this all works? These articles help explain crowdfunding with ConnectionPoint (FundRazr, CoCoPay, PetFundr, and Crowdfundr) basics from start to finish.
6 articles
Organization Management
Find help here if you are a part of an organization on a ConnectionPoint platform. You'll find answers and information about Organizations on FundRazr, Crowdfundr, and CoCoPay platforms.
53 articles
Campaign Management
Find help here if you are an owner or a part of a campaign team on a ConnectionPoint platform. You'll find answers and information about FundRazr, Crowdfundr, and CoCoPay campaigns.
222 articles
User Account Management
Whether you're an organization, campaign owner, fundraiser, or supporter, this section answers questions about your user account with ConnectionPoint (FundRazr, CoCoPay, Crowdfundr, PetFundr).
17 articles
Payment Processing
Common questions, troubleshooting error messages, and other information around crowdfunding campaign contributions and payment processing with Stripe and PayPal.
29 articles
For Supporters
Find help here if you contributing (donating) to a ConnectionPoint campaign and have some questions. This information applies to all campaigns (FundRazr, CoCoPay, Crowdfundr, PetFundr, or third-party users).
27 articles
Resources
The Help Centre is your technical guide through our platforms... but what about guidance through crowdfunding itself?? Well, here it is! All outside help you need with creating the perfect campaign; best practice guides, toolkits, blogs, and how to connect with our success team, all in one convenient location.
6 articles
About ConnectionPoint
Who is ConnectionPoint? How do we relate to FundRazr, CoCoPay, Crowdfundr, and PetFundr? Learn all about us here and find documents such as Terms & Conditions, privacy policies, and more.
4 articles
Talk To Us
Have a question or information for us? Learn how to contact ConnectionPoint through multiple channels, no matter which platform you are using (FundRazr, CoCoPay, Crowdfundr, PetFundr).
10 articles
Nonprofit professionals and fundraisers, join our free and open-access Fundraiser Hub community to grow and network with industry professionals, get practical toolkits, attend exclusive webinars and live office hours.
Indie creators and publishers, join our free and open-access Creator Hub, for growing your expertise in all aspects of business like production, promotion, fullfillment and crowdfunding. Watch webinars from the industry leaders and stay in touch with other creators.
Contact Us
Need more help or a human to resolve your question?
Submit your request and we will get back to you as soon as possible during regular business hours.
