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How to customize the campaign link

Customize the campaign link to help supporters remember the web address. It’s either that or a bunch of random letters and numbers…

Each ConnectionPoint campaign is given an ID to help us designate between them. Very helpful for troubleshooting with our support agents… a tad difficult to remember for most of your supporters.  

While you cannot customize the domain (fundrazr.com, crowdfundr.com, cocopay.co, etc.), you can customize your campaign link for easy remembering. 

For example:

 www.fundrazr.com/71wYc3 becomes www.fundrazr.com/MyCampaign2022

Important: You cannot change a link once the campaign is live! So do this BEFORE YOU LAUNCH!

Wondering what the ‘rest’ of the gibberish in your link is? The part that starts with ?ref ? This is your reference code! Click here to learn about the personal message and this reference code!

STEP 1 – Click ‘Edit’ in your campaign’s sidebar menu.

Screenshot of a campaign in editor view. The fifth option from the top, edit, is highlighted

STEP 2 – ‘Story’ will open automatically, then click ‘Edit’ next to ‘Campaign link.’

Screenshot of the edit menu. The first option, Story, is open, and under 'Custom link' is highlighted. The web address is shown (fundrazr.com/71wYf2) and directly beside it reads 'Edit'. A blue arrow points to edit

STEP 3 – Choose a valid link. ‘Not valid’ means this link has been taken already. ‘Available’ means you’re good to go!

Screenshot of a 'not valid' example. There's a red circle with a white x indicating the written option (Campaign) isn't valid
Screenshot of a valid example. The requested example customization (CPSIBookstore) is entered, and beside it there is a green circle with white x in the middle, beside which it says 'Available!'

Best practices:

  • Use the year to differentiate between repeat campaigns 
  • Custom link text must be 9-30 characters long.
  • Valid characters are letters, numbers, _, ., and -.
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