Customize the campaign link to help supporters remember the web address. It’s either that or a bunch of random letters and numbers…
Each ConnectionPoint campaign is given an ID to help us designate between them. Very helpful for troubleshooting with our support agents… a tad difficult to remember for most of your supporters.
While you cannot customize the domain (fundrazr.com, crowdfundr.com, cocopay.co, etc.), you can customize your campaign link for easy remembering.
For example:
www.fundrazr.com/71wYc3 becomes www.fundrazr.com/MyCampaign2022
Important: You cannot change a link once the campaign is live! So do this BEFORE YOU LAUNCH!
Wondering what the ‘rest’ of the gibberish in your link is? The part that starts with ?ref ? This is your reference code! Click here to learn about the personal message and this reference code!
STEP 1 – Click ‘Edit’ in your campaign’s sidebar menu.

STEP 2 – ‘Story’ will open automatically, then click ‘Edit’ next to ‘Campaign link.’
STEP 3 – Choose a valid link. ‘Not valid’ means this link has been taken already. ‘Available’ means you’re good to go!
Best practices:
- Use the year to differentiate between repeat campaigns
- Custom link text must be 9-30 characters long.
- Valid characters are letters, numbers, _, ., and -.