For Supporters
Find help here if you contributing (donating) to a ConnectionPoint campaign and have some questions. This information applies to all campaigns (FundRazr, CoCoPay, Crowdfundr, PetFundr, or third-party users).
-
Contributions
- Can I view a list of every contribution I’ve made? Can I view past tax receipts?
- How do I edit/skip/cancel my recurring contributions?
- Editing contribution details
- Can I contribute to a campaign outside of my country?
- Do I need a ConnectionPoint account to contribute?
- Why do I see two separate charges for my contribution on my statement?
- What payment forms do you accept?
- Roadblock: The receiver PayPal account is set to block (Error Code: 559044)
- Roadblock: The PayPal account is restricted
- Roadblock: The PayPal account is locked
- Roadblock: The PayPal account is based in a country which cannot receive payments (Error 539041)
- Roadblock: The PayPal account has exceeded its sending limit (Error Code: 579048)
- Roadblock: The PayPal account email address is not confirmed
- Roadblock: The email address cannot accept payments
- Error Code: 1001 – The payment has been cancelled
- How is a contribution made?
- Do I need a PayPal or Stripe account to contribute to a campaign?
- Will I receive a receipt for my contribution?
-
FAQ
- Can I browse campaigns that are currently running?
- How do I contact a campaign owner?
- Can my campaign contribution be completely anonymous?
- What does it mean to subscribe to a campaign?
- What are campaign updates? Where can I view them?
- What do I do if I don’t receive my contribution reward?
- What happens if the campaign I contributed to does not meet its goal?
- Is my campaign contribution secure?
- How do I know a campaign is not a scam?
