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What is the personal message, and how do I edit or remove it?

Table of Contents

The personal message allows anyone to add their voice to a campaign when sharing it. This helps communicate trust and transparency to potential supporters. Would you like to see why this is important?

Trust and transparency are the two most important factors in raising funds online. Your beautiful face and the words you say directly to your supporters are paramount to this.

  1. What is the banner/personal message?
  2. How to remove the banner
  3. How to edit the personal message
  4. The banner/personal message in sub-campaigns

Part 1: The personal message/Endorsement banner/That banner at the top of your campaign with your (or someone else’s) name. #

The personal message is shared in a banner at the top of any campaign you share from your user profile.

Screenshot of a campaign in public view. The personal message from 'Anna Waterstreet' at the top of the campaign (between the header and the main campaign page) is highlighted

Important: This banner is linked to your user profile. This comes from a ‘reference code’ in the site address (URL) specific to YOU. This reference code is automatically tacked on to a campaign link and starts with ?ref. 

For example, Anna Waterstreet has a campaign on our platform FundRazr. When she is signed in to the platform, she’ll see her reference code (?ref=ab_5Qiwe) automatically appear in the URL:

Screenshot of a campaign in editor view. The browser's URL address bar is showing, with the link fundrazr.com/connectionpoint?ref=ab_5Qiwe The reference code ?ref=ab_5Qiwe is highlighted

Reference codes exist for ALL of ConnectionPoint’s platforms. The letter and numbers will vary, but they will always begin with ‘?ref’.

If you have not personalized a message, the platform will enter a default message for you:

“[User] would like you to see [Campaign title]. Please contribute now”

Part 2: Removing the banner #

If you do not want your personal message to appear, you have two options:

1. Share the campaign link without the reference code. Simply delete the code.

This does NOT work with sharing directly from the share bar (the Facebook, Twitter, etc., buttons under your campaign gallery). 

If you share a campaign through one of these buttons, and a supporter clicks on the link you shared, they will always see your personal message.

Browsers remember things! If you or your supporters have already viewed a campaign with the personal message attached and clicked on a link without the reference code, they will still see the personal message.

Browser cookies and caches must be cleared before viewing the link without the reference code to remove the personal message.

2. *NEW* Click off the setting in your Share Center.

STEP 1 – Click ‘Share’ in your sidebar menu.

Screenshot of a campaign in editor view. In the left sidebar panel, the third option from the top, 'Share,' is highlighted with a blue arrow pointing to it.

STEP 2 – Click OFF the checkbox saying ‘Enable personal sharing,’ and when you share this campaign, your reference code will not be attached.

*This setting isn’t permanent – every time you return to your campaign, the default setting will click on again.

Screenshot of the 'Share campaign' window. The first option under 'Sharing options' is a checkbox labeled 'Enable personalized sharing' that is highlighted with a blue arrow pointing to it

Part 3: Editing the banner #

If you’re okay with your personal banner appearing at the top of the campaign, you should insert a message to go along with it! Tell the reader why you personally want them to see this campaign.

STEP 1 – Click ‘Team’ in the sidebar menu of your campaign.

Screenshot of a campaign in editor view. In the left sidebar menu, the ninth option from the top, 'Team,' is highlighted

STEP 2 – Select ‘Personal message’ in the new sidebar.

Screenshot of the 'Team' menu in a campaign. In the left sidebar menu, the fourth option from the top is 'Personal message' and is highlighted

STEP 3 – Edit your message and individual goal for this campaign (YOUR goal, not a cumulative of every team member), and consider a video or picture. Studies have shown that videos help supporters connect with you and encourage more contributions.

Screenshot of personal message editor. There is space to add or edit your personal message, personal goal, and record/upload a video.

STEP 4 – SAVE!

Image of Save button

Part 4 – The banner and personal message in sub-campaigns. #

What is a sub-campaign?

You have the option to turn off the personal banner at the sub-campaign level:

STEP 1 – Click ‘Sub-campaigns’ in your sidebar menu.

Screenshot of campaign in editor view. In the left sidebar panel, the sixth option from the top, Sub-campaigns, is highlighted

STEP 2 – Click ‘Sub-campaign settings’ in the new menu, then scroll to the bottom of the page for the last setting, and checkmark ‘Hide endorsement banner on the view campaign page for all sub-campaign members.’

Screenshot of Sub-campaigns menu. The second option from the top, Sub-campaign settings, is highlighted (this is the option it will open on). Under 'other options' is the option for 'hide endorsement banner on view campaign page for all sub-campaign members'

STEP 3 – Save!

Image of the save button
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