While all languages are welcome, menus and instructions can only run in English. However, most of what your supporters will read can be edited, and we have seen successful campaigns in many other languages!
Simply craft your story, title, registration, rewards, and all other editable parts in your language. If you would like to add multiple languages, common practices are to write the story in one language and then again in the other. You may create an in-story link at the beginning so readers can quickly find their language, or else insert other languages as an extra tab to prevent clutter.
Editable parts include (click on each item for editing instructions):
- Title
- Story
- Contribution button
- Header (Organizations only)
- Banners (for matching sponsors and other uses; Organizations only)
- Data collection forms (i.e. what information you gather from supporters)
- Registration forms (i.e. what information you gather from fundraisers)
- User and organizational profile pages
- Rewards
- Tax receipts
- Contribution confirmation email content
- URL
Do you provide support in other languages? #
While our current support team is limited to English, our marketing, dev, and management teams speak a variety of languages – Russian, German, Cantonese, and Czech, to name a few – and are happy to step in. Plus, we’ve had some luck communicating with users through online translation apps, so send us a note in whichever language you’re comfortable in, and we’ll do our best!
