You see two separate charges because the campaign you’ve contributed to is on our ‘Optional Tipping’ pricing model, and you have chosen to provide the platform with a ‘tip’ (Thank you!).
Our ‘Optional Tipping’ pricing model allows owners to run their campaign at no charge from ConnectionPoint. They will still need to pay their payment processing fees, and they’ve chosen to accept that. To do this, we ask their supporters, such as yourself, for an optional ‘tip’ so that we can continue to eat and put roofs over our heads while maintaining our platforms!
If you’ve chosen to tip (again, thank you very much!), there are two separate transactions: one to the campaign owner and one to us, even though in your checkout process, you saw this as one lump sum. Your tip to us will have the name of whichever platform you’re using (FundRazr, CrowdFundr, CoCoPay, PetFundr etc.).
If you have questions about your statement, please feel free to message us at cs@connectionpoint.com.
