Error code 539041 indicates the campaign owner registered their payment processing account in a country that cannot use our system.
Did you try to contribute to a campaign and receive this error message? Please get in touch with the campaign owner and let them know! You may also let us here at ConnectionPoint know, and we can try to contact the owner.
When a campaign processes contributions outside the United States and Canada, ConnectionPoint must comply with certain requirements regarding raising money.
Any country with the ability to send and receive payments through PayPal* can use our system. If you cannot register a PayPal account (and Stripe isn’t an option), then you cannot use any ConnectionPoint platform.
We are truly sorry about this. We want to emphasize the requirements are in no way a comment on the legitimacy and worth of your project. Our platforms must work within certain existing legal and regulatory frameworks that govern international online transactions, fundraising activities, and PayPal policies.
We are continually working on expanding the list of countries where our platforms can operate.
Unfortunately, we do face significant challenges with certain countries and regions. However, we haven’t given up! We think that as collaborative funding takes off, more and more possibilities will open up for doing good work around the world. And we intend to be where the action is, pushing to extend the limits.
Thank you for being so patient, and we hope you’ll stay in touch with developments at ConnectionPoint – and that one day, our platforms can help with your projects.
*Important note regarding campaigns from India*
Although India appears on the list of countries on PayPal’s list of supported countries, personal campaign users in India cannot accept payments. If you’re having this issue, please get in touch with PayPal directly for assistance.
Other troubleshooting articles: #
- Roadblock: The receiver PayPal account is set to block (Error Code: 559044)
- Roadblock: The PayPal account is restricted
- Roadblock: The PayPal account is locked
- Roadblock: The PayPal account has exceeded its sending limit (Error Code: 579048)
- Roadblock: The PayPal account email address is not confirmed
- Roadblock: The email address cannot accept payments
- Error Code: 1001 – The payment has been cancelled
