Skip to main content
Hit enter to search or ESC to close
Close Search
ConnectionPoint Help Center
Menu
  • About
  • Contact
  • Help Centre

    Help Guide

    • Getting Started
      • About the ConnectionPoint Help Center
      • ConnectionPoint Login
      • ConnectionPoint Platforms
      • Crowdfunding 101 with ConnectionPoint
      • All About Organization Profiles
    • Pricing & Payments
      • How to understand the difference between Pricing Models
      • Payment Processing Accounts & How to Collect Funds
    • Apps & Integrations
      • Zapier
      • Embedded Live Streaming
      • Raiser’s Edge
      • Facebook Pixel
      • Google Analytics
      • Mailchimp
    • Resources
      • Glossary of common ConnectionPoint terms
      • Campaign Stickers for Download – Crowdfundr
      • Fundraiser HUB by ConnectionPoint for FundRazr, CoCoPay, & PetFundr
      • Creator HUB by Crowdfundr
      • FundRazr Blog
      • CoCoPay Blog
      • Discord Channels

    Fundamentals

    • Navigating the platform
    • ConnectionPoint Platform FAQs
    • Campaign Privacy Settings
    • How to share a campaign
    • Adding payment processors
    • How to create a campaign

    Organization Management

    • Email Communication for Organizations (Creating your Community)
    • How to set up Dedications
    • How to set up Allocations
    • Organization Fundamentals
      • Organization Verification: How do I get Verified?
      • Organization Staff
      • How to create an organization campaign
      • How to create an organization profile
      • What is an organization profile? Who can start one?
    • Organization General Set-up & Management
      • Turn Your Supporters into Advocates for Your Organization
      • How to set up Dedications
      • How to set up Allocations
      • How to enable Mailchimp on your Campaign
      • How to customize your organization theme (including campaign headers, fonts, and colours)
      • Apply Gift Aid to your campaign (UK organizations only)
      • Setting up automatic tax receipts
      • How to set up Mailchimp in your organization
      • Connect Google Analytics and Facebook Pixel
      • Editing organizational information
      • Where to find and edit your organization profile
      • Customizing and embedding organization widgets
      • Archive campaigns in your organization’s campaign list.
      • Organization logo: where it appears and how to edit it
      • Sponsor match: Set up a sponsor banner with optional matching fund capabilities
      • Notify past supporters about new campaigns with one click!
      • Organization Verification: How do I get Verified?
      • All About Organization Profiles
    • Organization Teams
      • What is the difference between Campaign Team and Organization Staff?
      • How do I add, remove, and change staff member permissions?
      • Staff notifications
      • Organization Staff
    • Organization Payment Accounts & Troubleshooting
      • Transaction codes: Identifying campaign transactions in payment accounts
      • Organizations: Default pricing model
      • Organizations: How to change the payment processing account
      • Why can’t I connect my PayPal account?
      • Do I need a PayPal account to use a ConnectionPoint platform?
      • Stripe or PayPal – Which should I choose? What’s the difference?
      • Roadblock: The receiver PayPal account is set to block (Error Code: 559044)
      • Roadblock: The PayPal account is restricted
      • Roadblock: The PayPal account is locked
      • Roadblock: The PayPal account is based in a country which cannot receive payments (Error 539041)
      • Roadblock: The PayPal account has exceeded its sending limit (Error Code: 579048)
      • Roadblock: The PayPal account email address is not confirmed
      • Roadblock: The email address cannot accept payments
      • Error Code: 1001 – The payment has been cancelled
    • Organization FAQ
      • How to understand the difference between Pricing Models
      • I think I’m missing a table column…
      • Can I view a list of organizations I’m on the Staff team for?
      • Can I run more than one campaign at the same time? 
      • Will you send me a 1099-K form? (USA only)
      • What happens if users or campaigns break Terms of Service?
      • Will you share my campaign?
      • What languages can I run my campaign in?
      • What is the difference between Campaign Team and Organization Staff?

    Campaign Management

    • 🖼️ Let Your Supporters Shine! – Media Gallery Enhancements
    • ⏳ Automatically Finish Campaign at Deadline
    • ⏳ Timeline Features – How to Schedule Your Campaign
    • How to Maximize Support with Embeddable Donation Forms!
    • Campaign Fundamentals
      • How to Maximize Support with Embeddable Donation Forms!
      • How to start a new campaign
      • Campaign Layouts – similarities, differences, and how to switch them.
      • How to set and change the campaign goal
      • How to set the campaign deadline
      • Launch your campaign
      • How to share a campaign
      • Visual Editor Navigation
      • Keep-it-all or All-or-nothing campaign… What’s the difference?
    • General Campaign Help
      • How do I delete comments or contributions from the activity feed?
      • What is a ‘Rollover’ campaign?
      • What are the campaign Highlights?
      • Campaign Story Updates – How to add, edit, and delete.
      • How to customize the campaign link
      • How to delete a campaign
      • How to add a campaign background
      • How to edit the campaign title
      • The social media summary and how to change it.
      • How to change campaign types: Keep-it-all and All-or-nothing
      • Campaign Comments and Activity Feed
      • How to preview a campaign in desktop, tablet, and mobile phone views.
      • How to change a campaign category
      • Add campaign notes for future help
      • How to pause, restart, or finish a campaign
      • How to clone a campaign
      • Embed a live-stream video into your campaign
      • Launch your campaign
      • What is the campaign time limit?
      • How does the platform handle sales tax?
      • Notify past supporters about new campaigns with one click!
      • What do I do if I DO NOT reach the campaign goal?
    • Campaign Goals & Deadlines
      • ⏳ Automatically Finish Campaign at Deadline
      • KEEP-IT-ALL CAMPAIGNS: How to reset the launch date
      • ALL OR NOTHING CAMPAIGNS: What happens when an all-or-nothing campaign goal is reached?
      • ALL-OR-NOTHING CAMPAIGNS: What happens when you reach the all-or-nothing campaign deadline?
      • KEEP-IT-ALL CAMPAIGNS: What happens when the campaign hits its deadline?
      • Campaign funding limit: ensure you do NOT raise more than your goal
      • How to set and change the campaign goal
      • How to set the campaign deadline
      • How to remove the campaign stats (such as goal and deadline)
      • What is the campaign time limit?
      • What are ‘Campaign Stats’?
    • Campaign Teams
      • How to message campaign team members
      • How to set a main campaign team member goal
      • How to show or hide campaign team features
      • Contribution tracking: How to track which team members inspired which contributions
      • How to add or change a campaign team name and picture
      • How to hide team members from public view
      • Campaign Team Notifications
      • How to change a team member role
      • How to remove campaign team members
      • How to add campaign team members
      • Campaign Team Roles & Permissions
      • What is a campaign team?
    • Campaign Story
      • Adding Emojis & GIFs to Your Contributions and Campaigns
      • AI Story Assist
      • Story Editor FAQs
      • Responsive preview – Formatting your story for all devices
      • How to add external & internal campaign story links
      • How to add extra campaign story tabs
      • How to insert a campaign story video
      • How to insert and resize campaign story pictures
      • How to add campaign story anchors
      • How to change the campaign story font style, size, and colour
      • The social media summary and how to change it.
      • Campaign Story Updates – How to add, edit, and delete.
      • How to edit the campaign story
    • Campaign Media Gallery
      • 🖼️ Let Your Supporters Shine! – Media Gallery Enhancements
      • How to format pictures in the media gallery
      • How to add or delete pictures & videos from the Media Gallery
      • How to make your media gallery a slideshow
      • How to add or change the campaign cover picture & video
    • Campaign Sharing & Communication
      • 📢 How Are Campaigns Shared?
      • Campaign Link – Where to find yours
      • How to import contacts onto your campaign
      • Campaign Referral Links
      • Campaign QR Code
      • Campaign commenting – to allow or not to allow?
      • How to add a personal message to a campaign
      • How to notify past supporters with one click
      • How to embed a campaign to an outside site
      • Private Campaign Messaging
      • Campaign confirmation email
      • Text-to-give (Organizations only)
      • Campaign Sharing & Communication FAQ
    • Campaign Tasks
      • What are campaign tasks?
      • How to use campaign tasks
      • How to create tasks
    • Campaign Pricing & Payments
      • Prompt for unrestricted usage of funds
      • How to understand the difference between Pricing Models
      • Are the contributions I receive taxable?
      • Can I contribute (donate) to myself?
      • What countries can I accept payments from?
      • ALL OR NOTHING CAMPAIGNS: Failed pledges
      • What currencies do you accept?
      • How do I withdraw/receive my funds?
      • Disallowing pictures with contribution comments
      • Apply Gift Aid to your campaign (UK organizations only)
      • ALL OR NOTHING CAMPAIGNS – How to cancel a pledge
      • What is the effective fee rate? Where do I find mine?
      • Can I change the currency displayed in the stats of my campaign?
      • How to customize the ‘Contribute’ button
      • How to customize contribution amounts
      • Recurring contributions – adding and modifying
      • Text-to-give (Organizations only)
      • Find and resend tax receipts to supporters
      • A contribution has been attributed to (i.e. credit given to) the wrong team member. Can I change this?
      • Customize the payment confirmation email to campaign supporters
      • How to add offline contributions
      • How to issue a refund
      • How to view and download campaign transaction details
      • Choosing what supporter information to collect
      • Adding payment processors
      • Apply automatic tax-deductible receipts to a campaign (Organizations only)
      • How to change your campaign’s pricing model
      • Can a supporter’s contribution be completely anonymous?
    • Campaign Analytics
      • Campaign conversion rates & average gift per supporter
      • How to add Google Analytics to your campaign
      • Adding Facebook Pixel to your campaign
      • What to learn from Campaign Analytics
      • What is the effective fee rate? Where do I find mine?
    • Campaign Privacy
      • How to hide a campaign from your user profile
      • 🔒 Campaign Privacy Settings
      • How to turn campaign comments on/off
      • Campaign Privacy Settings
    • Campaign FAQ
      • What campaigns or projects are NOT allowed to use a ConnectionPoint platform?
      • Am I allowed to host a raffle or auction on any ConnectionPoint platform?
      • Can I raise money for disaster or tragedy relief?
      • What’s the difference between a personal campaign and organization campaign?
      • What happens if, after I’m finished my campaign, I need more funds to complete the project?
      • I don’t have a network. Will you share my campaign?
      • Can I remove the prompt asking for a top-up to contributions?
      • Why is someone else’s name and picture at the top of my campaign?
      • Is the campaign visible before launch?
      • What is a campaign’s ‘Category’? Why is it useful?
      • Can I message all (team members, contributors/supporters, subscribers) at once? Separately?
      • Can a campaign’s team members get credit for contributions from their friends and family?
      • My customer has a question about your platform, where do I send them?
      • Why does my campaign’s header and/or URL look different?
      • Can I raise money on behalf of a charity?
      • ALL OR NOTHING CAMPAIGNS: Failed pledges
      • Campaign Link – Where to find yours
      • What do I do if I DO NOT reach the campaign goal?
      • What is the campaign time limit?
      • How does the platform handle sales tax?
      • What pricing model is my campaign on?
      • How do you (ConnectionPoint: FundRazr, CoCoPay, Crowdfundr, Petfunder) make money off the platform?
      • What languages can I run my campaign in?
      • Will you share my campaign?
      • Can I run more than one campaign at the same time? 
      • What happens if users or campaigns break Terms of Service?
      • I think I’m missing a table column…
    • Campaign Rewards
      • ALL OR NOTHING CAMPAIGNS: Allowing supporters to cancel pledges
      • ALL OR NOTHING CAMPAIGNS: How to change a pledged reward order
      • Mark an order ‘Complete’
      • How to fill in missing addresses or edit addresses for reward fulfillment
      • How to organize orders for reward fulfillment
      • How to edit, arrange, discontinue, and delete reward items
      • How to create a reward
      • What are the differences between Reward Types? Perks, Wishes, Products, and Tickets?
      • Campaign Rewards & Shipping FAQ
      • How is shipping calculated for orders of multiple rewards?
      • How do tickets work?
    • Campaign Payment Troubleshooting
      • Roadblock: The PayPal account has exceeded its sending limit (Error Code: 579048)
      • Error Code: 1001 – The payment has been cancelled
      • Roadblock: The email address cannot accept payments
      • Roadblock: The PayPal account email address is not confirmed
      • Roadblock: The PayPal account is based in a country which cannot receive payments (Error 539041)
      • Roadblock: The PayPal account is locked
      • Roadblock: The PayPal account is restricted
      • Roadblock: The receiver PayPal account is set to block (Error Code: 559044)
      • Why can’t I connect my PayPal account?
    • Sub Campaigns
      • Increase Campaign Participation with Targeted Invitations
      • Sub-campaign Management
        • Sub-campaign transactions and financial reports
        • Creating Sub-campaign Deadlines
        • Viewing registrant (fundraiser) information
      • Sub-campaign Content
        • How to set a sub-campaign title template
        • Sub-campaign stories: setting and editing a story template
        • How to set up rewards on sub-campaigns
        • How to hide stats (goal, deadline, funds raised, & number of supporters) on sub-campaigns
        • Sub-campaign Galleries
      • Sub-Campaigns: Goals & Deadlines
        • What is the difference between a sub-campaign goal and the team member goal?
        • How to set or edit the sub-campaign goal
        • How to set or edit the sub-campaign team member goal
        • How to prevent sub-campaign owners from changing the sub-campaign goal.
        • What is the difference between a sub-campaign goal and the main campaign goal?
      • Sub-campaign Teams
        • Why are my team members listed as individuals?
        • Why are my team members listed as individuals?
        • What is the difference between a sub-campaign goal and the team member goal?
        • How to switch a user from one sub-campaign team to another.
        • How to change an individual sub-campaign into a team sub-campaign.
        • How to change a sub-campaign team name and/or picture
        • How to hide the ‘Join a team’ banner from sub-campaigns and widgets
        • How to invite team members to a sub-campaign
        • How to edit a team member personal message
        • List, leaderboard, grid, or not at all: Options for viewing sub-campaigns on other related sub-campaigns
        • What is the difference between a campaign team and a sub-campaign team?
      • Sub-campaigns: Registration
        • How to Add Content Tabs to Your Registration Page
        • What is the confirmation message, and how do I edit it?
        • What does the registration flow look like?
        • Viewing registrant (fundraiser) information
        • Automatically launch sub-campaigns
        • Mandatory approval for newly created sub-campaigns
        • Allowing team members to skip registration
        • Encourage sub-campaign customization in registration flow
        • Registration fees & rewards: how to add, edit, and troubleshoot
        • Registration waivers & compliance messages
        • Customizing the Registration Form
        • Registration for individuals, teams, or both
      • Sub-campaigns: Fundamentals & Set-Up
        • Sub-Campaigns: What is a sub-campaign? How are they used?
        • List, leaderboard, grid, or not at all: Options for viewing sub-campaigns on other related sub-campaigns
        • How to create a sub-campaign
        • Add a beneficiary to your sub-campaign
        • How to turn on the sub-campaign feature
        • How to launch, pause, finish, and delete sub-campaigns
      • Sub-campaign FAQ
        • Why are my team members listed as individuals?
        • Where is the information from my custom registration form?
        • Why is there a banner with another user’s name on my sub-campaign (or why is my picture and name on another campaign)?
        • Does every team member have to complete registration?
        • Can the sub-campaigns have different deadlines?
        • How to launch, pause, finish, and delete sub-campaigns
        • Can I hide transactions from sub-campaign owners?
        • How do I view the main campaign when I’m in a sub-campaign?
      • Sub-Campaigns: Invitations
        • Increase Campaign Participation with Targeted Invitations

    User Account Management

    • General User Account Information
      • Can I hide just one campaign on my user profile without hiding all of them?
      • All about your user profile
      • Changing user profile privacy
      • How to change or unlink your social accounts
      • How to change your account email and/or password
      • How to change your user profile picture
      • How to change your user name
      • Deleting user accounts
      • How to create a ConnectionPoint user account and get started
      • How to change email notifications from the platforms
    • Account Troubleshooting
      • Do I need a personal Facebook account to use the platform?
      • Why do I need a user picture? Where does it appear?
      • Why your campaign list or user profile may look different/be missing items
      • I forgot my password
      • Can I change my view to Dark mode?
      • Hiding and revealing the navigation menu
      • I think I’m missing a table column…

    Payment Processing

    • Payment Processing - General Information & Set-up
      • ORGANIZATIONS: Adding or changing payment processors
      • PERSONAL CAMPAIGNS: How to add a payment processor
      • Choosing what supporter information to collect
      • Customize the payment confirmation email to campaign supporters
    • Payment Processing - Error Messages & Troubleshooting
      • Roadblock: The PayPal account has exceeded its sending limit (Error Code: 579048)
      • Error Code: 1001 – The payment has been cancelled
      • Roadblock: The email address cannot accept payments
      • Roadblock: The PayPal account email address is not confirmed
      • Roadblock: The PayPal account is based in a country which cannot receive payments (Error 539041)
      • Roadblock: The PayPal account is locked
      • Roadblock: The PayPal account is restricted
      • Roadblock: The receiver PayPal account is set to block (Error Code: 559044)
      • Why can’t I connect my PayPal account?
    • Payment FAQs
      • Are the contributions I receive taxable?
      • Can I contribute (donate) to myself?
      • What countries can I accept payments from?
      • Can campaigns connect with providers other than PayPal and Stripe?
      • Can you help me get a Stripe/PayPal account or troubleshoot issues with my Stripe/PayPal account?
      • Can I give out tax receipts on the platform?
      • Do you connect with Gift Aid (United Kingdom users only)
      • Do you allow recurring contributions?
      • What currencies do you accept?
      • How do I withdraw/receive my funds?
      • Do you allow offline contributions?
      • Do I need a PayPal account to use a ConnectionPoint platform?
      • How to understand the difference between Pricing Models
    • Stripe & PayPal Information
      • How do I contact someone from PayPal?
      • How do I contact someone from Stripe?
      • Stripe or PayPal – Which should I choose? What’s the difference?

    For Supporters

    • Contributions
      • Do I need a PayPal or Stripe account to contribute to a campaign?
      • Can I view a list of every contribution I’ve made? Can I view past tax receipts?
      • How do I edit/skip/cancel my recurring contributions?
      • Editing contribution details
      • Can I contribute to a campaign outside of my country?
      • Do I need a ConnectionPoint account to contribute?
      • Why do I see two separate charges for my contribution on my statement?
      • What payment forms do you accept?
      • Roadblock: The receiver PayPal account is set to block (Error Code: 559044)
      • Roadblock: The PayPal account is restricted
      • Roadblock: The PayPal account is locked
      • Roadblock: The PayPal account is based in a country which cannot receive payments (Error 539041)
      • Roadblock: The PayPal account has exceeded its sending limit (Error Code: 579048)
      • Roadblock: The PayPal account email address is not confirmed
      • Roadblock: The email address cannot accept payments
      • Error Code: 1001 – The payment has been cancelled
      • How is a contribution made?
      • Will I receive a receipt for my contribution?
    • FAQ
      • Can I browse campaigns that are currently running?
      • How do I contact a campaign owner?
      • Can my campaign contribution be completely anonymous?
      • What does it mean to subscribe to a campaign?
      • What are campaign updates? Where can I view them?
      • What do I do if I don’t receive my contribution reward?
      • What happens if the campaign I contributed to does not meet its goal?
      • How do I know a campaign is not a scam?
      • Is my campaign contribution secure?

    Resources

    • Campaign Stickers for Download – Crowdfundr
    • Fundraiser HUB by ConnectionPoint for FundRazr, CoCoPay, & PetFundr
    • Creator HUB by Crowdfundr
    • FundRazr Blog
    • CoCoPay Blog
    • Discord Channels

    About ConnectionPoint

    • Who is ConnectionPoint? How is it connected to FundRazr/Crowdfundr/CoCoPay/PetFundr?
    • ConnectionPoint Security Description
    • ConnectionPoint Privacy Policy
    • ConnectionPoint Terms of Service

    Talk To Us

    • FAQs
      • In what languages does ConnectionPoint offer support?
      • How do I report fraud?
      • How soon can I expect an answer from a support agent?
      • I think I found a bug. How do I report it?
      • How do I contact someone from ConnectionPoint?
      • How do I report spam or abusive comments?
      • Can I suggest a feature?
      • Can I call someone?
    • Live Chat
      • Discord Channels
    View Categories
    • Home
    • Help Centre
    • For Supporters
    • Contributions
    • How is a contribution made?

    How is a contribution made?

    Contributions are made quickly and easily on our platforms! Here is the step-by-step process. Follow along with us!

    STEP 1 – Click ‘Contribute’

    Screenshot of part of a campaign, showing the Contribute button highlighted with a blue arrow pointing toward it. On campaigns, the button to contribute will usually live to the right of the media gallery in desktop mode.

    STEP 2 – Select an incentive or just contribute

    Some campaigns offer Rewards (Perks, Products, Tickets, and/or Wishes). If the campaign you’re contributing to offers Rewards, you’ll be asked to choose your items immediately after clicking Contribute. 

    If you don’t want any rewards and just want to contribute, you can click ‘Or simply contribute’ at the top or ‘Continue without perks’ at the bottom. 

    If you want to claim a Perk, Order a Product, Buy a Ticket, or Grant a Wish, just click the Add button next to the one you want, then click Continue.

    STEP 3 – Enter the details of your contribution.

    Screenshot of the main contribution checkout page. It starts with the title of the campaign, followed by a list of contribution amount options (including an 'other' to put in your own amount). This page also includes an area to write your name and email, with checkbox options to hide your name and/or contribution amount from the public. Next is a space to add an optional message. The bottom is the contribution amount, tip option, and total to pay. The options to move beyond this page are 'Cancel', 'Back' (only if the rewards are included) and 'Continue'

    Monthly contributions #

    We offer campaigns the ability to receive ‘Recurring’ or monthly contributions. If the campaign you’re contributing to accepts monthly contributions, you’ll see this check box right under where you enter the contribution amount. Just check the box, and the amount you listed above will be contributed monthly. You can cancel at any time.

    Screenshot of the main checkout screen, with recurring contributions highlighted and a blue arrow pointing to them. This option is under the default contribution amount list.

    If you don’t see the check box, that just means this campaign’s owner/organization hasn’t set up monthly payments on their campaign. This optional feature does not fit every situation, so it’s not always there.

    Promo codes #

    If you have a promo code, look for this section above your total contribution summary to enter it:

    Screenshot of where in the checkout flow you can enter a promo code. This is for rewards or registration fees only. It says "Have a promo code? Enter it now" You must click 'Enter it now' to enter the code.

    ‘Tip’ or ‘Cover fees’ #

    At the bottom of this page, the total amount will show. 

    If this campaign is on our ‘Optional Tip’ payment model, you will be asked if you wish to leave a tip. This is one way ConnectionPoint can keep running our platforms for free for our users. They will still have to pay payment processing fees to Stripe or PayPal, but ConnectionPoint does not charge them. This tip is 100% optional – if you do not wish to leave one, click ‘Change tip amount’ and then ‘No, I’ll opt out.’

    Screenshot of  the tipping options. It reads:
Help keep fundraising free.
Unlike other crowdfunding sites, FundRazr enables campaigns like this one to run for free. But we can't do it alone. We rely on the generosity of community members like you to cover costs. Please support our work so we can continue to help those in need.
Thank you for including a tip of:
Option 1: $3
Option 2: $6
Option 3: $9
Option 4: Other (enter custom tip)
Button options are on the bottom right and say: 
1. No, I'll opt out
2. Count me in

    If the campaign is on our ‘Fee Recovery’ pricing model, then the user will pay platform fees and payment processing fees. However, we ask if you would like to cover all the fees for your intended contribution to the campaign. If yes, the user will receive your original intended contribution. If not, they will receive the contribution minus the fees. This is true collaborative funding!

    STEP 4 – Submit payment

    Depending on which payment processor the campaign is set up on or which option you chose if both were there, here’s how the payment screen will look:

    Stripe

    Screenshot of credit card checkout via Stripe. Details to be entered:
Name on card
Card Number with MM/YY and CVC inline
Country (drop down list)
Postal Code
PAY NOW button on bottom.
Bottom of the shot reads "Secure payment processed by Stripe"

    PayPal:

    Screenshot of options when the campaign uses PayPal. There are two buttons, one on top of the other:
Button 1: Pay with PayPal account
Button 2: Debit or Credit card
On the bottom it says 'Powered by PayPal'

    Note: Your ability to contribute will depend on your country. You may live in a country that cannot process either of these. Please contact support@connectionpoint.com if you are experiencing difficulty contributing to a campaign.

    STEP 5 – Successful contribution and contact info

    Once the payment has gone through, you will see the following screen:

    Screenshot of confirmation message after contribution is complete. It reads: 
"Payment successful. Thank you!"

View details button is at the right hand side of the image.

    If the campaign offers rewards or is run by a non-profit organization, they may require extra information, such as a billing/shipping address. Depending on the user’s request, this will look different and may also appear BEFORE the payment process.

    In that case, a screen will appear immediately after you complete the transaction, letting you know that the campaign owner requests your contact information for their records. Fill in the form and click Continue at the bottom.

    STEP 6 – Social sharing

    Lastly, you’ll be asked to share your contribution on Facebook, increasing the campaign’s reach and potential for success. Ensure you write a message so your friends know why you’re sharing it. This is not mandatory; however, by doing this, you are significantly increasing this campaign’s chances of success. And that’s what this is all about!

    Screenshot of the last part of the contribution flow. This is meant to encourage social sharing, so it is asking the contributor to share to Facebook. The options are:
Skip, Finish, or "Yes, I'll share" all inline

    If you choose not to share, simply click ‘Skip’ or ‘Finish’ at the bottom. 

    That’s it! You’ll receive a confirmation email and (if applicable) a tax receipt separately, all within approximately 15 minutes.


    FundRazr logo, click to go to platform
    PetFundr logo, click to go to platform
    Crowdfundr logo, click to go to platform
    Cocopay logo, click to go to platform

    Share This Article :

    • Facebook
    • X
    • LinkedIn
    • Pinterest
    Need more help? Contact us now!

    How can we help?

    Updated on May 29, 2025
    Do I need a PayPal or Stripe account to contribute to a campaign?Error Code: 1001 – The payment has been cancelled
    Table of Contents
    • Monthly contributions
    • Promo codes
    • ‘Tip’ or ‘Cover fees’

    Copyright © 2023 ConnectionPoint Systems Inc.
    Built with love in Vancouver, Canada
    All rights reserved.

    Resources

    • About
    • Contact
    • Help Centre

    Our Platforms

    • FundRazr
    • Crowdfundr
    • CoCoPay
    • PetFundr
    Close Menu
    • About
    • Contact
    • Help Centre