Either Stripe or PayPal processes all contributions to campaigns. So you do not need a PayPal account to use a ConnectionPoint platform if you have Stripe; however, we do recommend both.
You can choose either payment processor if you live or operate within Stripe and/or PayPal’s supported regions. If it’s an option, we do recommend both because it gives your supporters a choice – and people like options! However, Stripe is available in fewer areas, making PayPal the only option for many users. Read on to learn more about using PayPal as a payment provider on our platforms.
Accepting contributions with PayPal #
To accept contributions through PayPal on your campaign, you should meet the following requirements:
- Your PayPal account is Verified.
- Your PayPal email address is Confirmed.
- Your PayPal account must be capable of accepting one of our Supported Currencies.
- If you want to accept credit cards but you only have a Personal PayPal account, you’ll need to upgrade your account.
1. Your PayPal account is Verified.
Unverified PayPal accounts have limits on what kind of services they are able to use. Online crowdfunding may not be supported in your region through online checkouts without a Verified status. Being Verified will also increase the chances for your donors to successfully complete a donation to your cause.
Note: Your region may support Person-to-Person payments through PayPal, but this does not mean the region is able to support online PayPal checkouts.
If you don’t know how to get your PayPal account Verified, click here to find out.
2. Your PayPal email address is Confirmed.
If your email address hasn’t been confirmed on your PayPal account, then nobody will be able to contribute to your campaign – PayPal’s system will show them an error message instead.
Important! “Confirming” your email address is different than “Verifying” your PayPal account.
How do I confirm my email address?
If you don’t know how to Confirm your email address, click here to find out.
3. Your PayPal account must be capable of accepting one of our Supported Currencies.
If your account is not set up with a supported currency, then nobody will be able to contribute to your campaign – PayPal’s system will show them an error message instead.
Most users will instinctively choose their local currency when they set up their campaign. (For example, US PayPal accounts automatically accept USD, so most US users would choose USD as their accepted currency on their campaign).
However, if you want to accept contributions in a currency that you don’t normally accept (for example, a British user may want to accept contributions in EUR instead of GBP), you’ll need to make sure you have an open balance in that currency inside your PayPal account and also make sure that currency is on this list.
How do I add a new currency to my PayPal account? #
If you don’t know how to add a new currency, click here to find out.
Important Notes #
- A region may be able to use PayPal for personal or local business use, but this does not mean they can use their international checkout services. You must contact PayPal for more information if your account is shown as ‘Unable to accept payments’ or ‘Restricted.’
- While these payment processors are supported in many areas of the world, some regions and countries cannot use online crowdfunding services for their causes. These restrictions were put in place by the payment processors and the local governments.
You can see if your region is supported by our payment processors below:
Stripe is supported in 35+ countries worldwide. See which countries here.
PayPal is supported in more than 200+ countries. See which countries here.
You do not need a PayPal or Stripe account to contribute to a campaign. Read more on this here.
Since both PayPal and Stripe send and receive the funds on a campaign’s behalf, we cannot forward or change the account in which the funds are received. If you have a different payment provider that you like to use, we cannot send the funds into these accounts for you. The funds must be sent and received either by PayPal or Stripe.
