Wanting to raise money on behalf of a charity is a wonderful thing, and we thank you for wanting to make a difference!
As a social fundraising company, we have to work within strict parameters regarding charity-driven fundraising (raising money on behalf of an organization or another person).
We think it’s wonderful and inspiring when people pull together and support their community! Unfortunately, there may always be those who take advantage of such generosity, and we must be very careful about monitoring the campaigns run on our platforms to limit fraudulent campaigns.
Because we need all campaigns to comply with fundraising laws, regulations, and requirements, users must fall into one of three categories to use our system for charity-driven fundraising.
Category 1: I’m an Authorized Officer of the organization #
What does this mean?
An Authorized Officer is a member of a business entity that entity has formally empowered to conduct business on its behalf, make financial decisions on its behalf, and enter into borrowing arrangements with financial institutions.
Generally, the role of Authorized Officer is limited to these types of positions within the Organization:
- Owner
- President/Chairperson
- Treasurer
- Vice President
- Board Member
To use our system as an Organization, an Authorized Officer MUST have the authority to make financial decisions for the Organization. If you don’t know whether or not you’re an Authorized Officer, then you’re probably not one, so you are in Category 2 below.
If you ARE an Authorized Officer:
Personal campaigns are for personal use only, so your campaign MUST be created as an Organization campaign. If your organization is a non-profit, you must provide us with your Organization’s government-issued tax number when you create the campaign.
Your Organization must be registered, and you must be able to provide us with documentation proving this if we ask for it.
Have you been directed here by our Support Team?
Look at the byline on your campaign page – it needs to say Organization campaign.
If it says anything else, please reply to our Support Team and let us know you created the wrong type of campaign. We’ll help you make sure you have the right kind of campaign.
Category 2: I’m a volunteer/supporter of the organization #
What does this mean?
It means that you don’t have the authority to make financial decisions for the Organization, but you support its cause and raise money on behalf of the Organization as a volunteer fundraiser.
Is raising this money part of your Official Role with the Organization? If not, then you’re probably not an Authorized Officer.
If you’re NOT an Authorized Officer:
Your campaign must be set up as a Personal campaign, AND
You must provide us with a Letter of Subordination authorizing you to raise funds on behalf of the Organization through our system, AND
You must accept contributions via the same payment email address as the Organization listed on the Letter of Subordination.
Have you been directed here by our Support Team?
Click here to view & download the Letter of Subordination template. Then, contact the non-profit organization, give them the link to that page, and ask them to use the template to create a letter for you. Please email it to compliance@fundrazr.com.
** You’ll also need to ensure your campaign’s Story names the Non-Profit Organization. If your campaign’s Story already names them, we only need the Letter of Subordination. **
Note: If we haven’t reached out to you, but you have already launched your campaign and haven’t sent us the documentation yet, don’t panic. Just get it to us as soon as you can, and keep raising money in the meantime.
Category 3: I’m raising money for an individual, not an organization #
What does this mean?
It means you’re raising money for an individual who will be the beneficiary of the fundraising campaign. An example of this would be, “I’m raising money to help pay my cousin’s medical bills. All money raised will be given to my cousin”, or “I’m raising money to help pay for a rescued dog’s veterinary bills. All money raised will be used to pay those bills”.
If you’re raising funds for another individual:
Upon request, you MUST provide us with information and/or documentation showing that you are authorized or have been granted authorization to raise funds for the individual, as well as information and/or documentation that clearly shows how the funds collected will be transferred to or used to benefit the individual.
Your campaign must also list the individual’s name and advise that you are raising funds on behalf of this individual.
*An individual can be a person (or group of people) or an animal (or group of animals).
Have you been directed here by our Support Team?
Read the Story section of your campaign. Does it name the person or group of people you’re raising money for? If it doesn’t, just add their name(s) to the campaign’s Story section, reply to our Support Team, and include documentation that clearly shows you’re authorized to raise money for this person or group of people.
“Documentation” can be something as simple as a string of emails between you and them discussing the campaign, as long as the emails clearly identify the person or group of people and clearly show the person or group of people authorizing you to raise funds on their behalf.
Suppose the “individual” is an animal or pet. In that case, you’ll need to provide us with a veterinary bill or other official documentation that lists the animal’s name and lists you as the animal’s owner. Remember that the animal owner’s name and the name listed as the campaign owner must match.
Please DO NOT simply copy & paste the conversation into your reply. We need to see the original conversation.
- If the conversation happened via email, forward the email to support@connectionpoint.com and reference the Support Ticket number from our message.
- If the conversation happened via another method (Facebook Private Message, WhatsApp, etc.), you will need to send us a screenshot.
- If you can’t do either of those things, then the person or group of people you are raising money on behalf of will need to contact us directly at support@connectionpoint.com and reference the Support Ticket number from our message.
Please note that it is your responsibility to ensure that your campaign meets the requirements for the appropriate category above that describes your situation.
Important: If we receive a report that a campaign does not meet these requirements, it may be suspended without notice, and we may require documentation to prove its legitimacy before we allow it to continue.
If we have reasonable grounds to suspect that there may be fraudulent activity taking place through the campaign, then PayPal’s and/or Stripe’s Fraud Team may be notified. At this point, funds in that PayPal and/or Stripe account(s) may be held, and further action may be taken.
