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Help Centre

Help Guide

20

Getting Started
Pricing & Payments
- Payment Processing Accounts & How to Collect Funds
- How to understand the difference between Pricing Models
Apps & Integrations
Resources

Fundamentals

6

Navigating the platform
ConnectionPoint Platform FAQs
Campaign Privacy Settings
How to share a campaign
Adding payment processors
How to create a campaign

Organization Management

53

Email Communication for Organizations (Creating your Community)
How to set up Dedications
How to set up Allocations
Organization Fundamentals
Organization General Set-up & Management
Organization Teams
Organization Payment Accounts & Troubleshooting
Organization FAQ

Campaign Management

219

How to Maximize Support with Embeddable Donation Forms!
Campaign Fundamentals
General Campaign Help
Campaign Goals & Deadlines
Campaign Teams
Campaign Story
Campaign Media Gallery
Campaign Sharing & Communication
Campaign Tasks
Campaign Pricing & Payments
Campaign Analytics
Campaign Privacy
Campaign FAQ
Campaign Rewards
Campaign Payment Troubleshooting
Sub Campaigns

User Account Management

17

General User Account Information
Account Troubleshooting

Payment Processing

29

Payment Processing - General Information & Set-up
Payment Processing - Error Messages & Troubleshooting
Payment FAQs
Stripe & PayPal Information

For Supporters

27

Contributions
FAQ

Resources

6

Campaign Stickers for Download – Crowdfundr
Fundraiser HUB by ConnectionPoint for FundRazr, CoCoPay, & PetFundr
Creator HUB by Crowdfundr
FundRazr Blog
CoCoPay Blog
Discord Channels

About ConnectionPoint

4

Who is ConnectionPoint? How is it connected to FundRazr/Crowdfundr/CoCoPay/PetFundr?
ConnectionPoint Security Description
ConnectionPoint Privacy Policy
ConnectionPoint Terms of Service

Talk To Us

10

FAQs
Live Chat
- Live Support AMAs (Ask Me Anything)
- Discord Channels

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Help Centre

Forms & reports

How to view and download campaign transaction details
How to add offline contributions
A contribution has been attributed to (i.e. credit given to) the wrong team member. Can I change this?
Will you send me a 1099-K form? (USA only)

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