{"id":7006,"date":"2024-10-01T17:19:26","date_gmt":"2024-10-02T00:19:26","guid":{"rendered":"https:\/\/connectionpoint.com\/help\/?post_type=docs&#038;p=7006"},"modified":"2025-01-31T11:20:33","modified_gmt":"2025-01-31T19:20:33","password":"","slug":"email-communication-for-organizations-creating-your-community","status":"publish","type":"docs","link":"https:\/\/connectionpoint.com\/help\/docs\/email-communication-for-organizations-creating-your-community\/","title":{"rendered":"Email Communication for Organizations (Creating your Community)"},"content":{"rendered":"\n<p>Organizations can now leverage the &#8220;<strong>Community CRM<\/strong>&#8221; feature to send targeted emails to specific groups within their community. This powerful tool enhances communication and engagement across all campaigns, helping you effectively connect with your supporters.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Accessing the Community CRM Feature<\/strong><\/h3>\n\n\n\n<p>To start, navigate to <strong>Engage Section -> Community CRM<\/strong> (in your organization dashboard). The setup is user-friendly and similar to campaign communications, but it offers additional options to enhance your outreach.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"377\" height=\"201\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"\" class=\"wp-image-7118 lazyload\" style=\"width:448px;height:auto\" sizes=\"auto, (max-width: 377px) 100vw, 377px\" data-src=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2025\/01\/image-14.png\" data-srcset=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2025\/01\/image-14.png 377w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2025\/01\/image-14-300x160.png 300w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2025\/01\/image-14-360x192.png 360w\"><\/figure>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Key Features<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Audience Selection<\/strong><br>You can tailor your communications by choosing from various member groups:\n<ul class=\"wp-block-list\">\n<li>Contributors<\/li>\n\n\n\n<li>Members<\/li>\n\n\n\n<li>Subscribers<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Creating a New Audience<\/strong><br>You can create a custom audience by selecting criteria such as Role, Attribute, or Custom Filters.\n<ul class=\"wp-block-list\">\n<li>Once you\u2019ve defined your criteria, click on <strong>Save Changes<\/strong>.<\/li>\n\n\n\n<li>Name your new audience for easy reference.<\/li>\n\n\n\n<li>You can choose what custom filters you want to view\n<ul class=\"wp-block-list\">\n<li>Campaign<\/li>\n\n\n\n<li>Reward<\/li>\n\n\n\n<li>Tag<\/li>\n\n\n\n<li>Category<\/li>\n\n\n\n<li>Contribution Amount<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"\" class=\"lazyload\" data-src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXcc2qGRZ8NBQURxcfk_D0CTD80Ny7AEHL5rTcZ5JLjg7ziII8sRTFkvEcDAIrkeP-DjbjQVhn8v8hhXNW5CrxgDqo856qEJTZp924hEJ9V5_RHGSIRHp-R7b9yWcM6gfOPCA7A3-Q?key=G5ZMNZKYAdima5OA_4-hVZPQ\"><\/p>\n\n\n\n<div style=\"height:38px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Getting Started with Emailing Audiences<\/strong><\/h3>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"375\" height=\"336\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"\" class=\"wp-image-7119 lazyload\" sizes=\"auto, (max-width: 375px) 100vw, 375px\" data-src=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2025\/01\/image-15.png\" data-srcset=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2025\/01\/image-15.png 375w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2025\/01\/image-15-300x269.png 300w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2025\/01\/image-15-360x323.png 360w\"><\/figure>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to <strong>Engage Section -&gt; Communicate<\/strong> in your dashboard.<\/li>\n\n\n\n<li>Select your desired audience based on the available groups.<\/li>\n\n\n\n<li>Compose your email, including any relevant information and your optional CTA.<\/li>\n\n\n\n<li>Send your email to engage with your community effectively.<\/li>\n<\/ol>\n\n\n\n<p><img loading=\"lazy\" decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" width=\"602\" height=\"313\" class=\"lazyload\" data-src=\"https:\/\/lh7-rt.googleusercontent.com\/docsz\/AD_4nXdWldjJk3T36E5on-aX5yXsFdScIiSuN5zcuJnZXlhI2h5OptbzxdadZaJShycqA8z5BdAQqK2GaxL_AfDR8dEvQRZw-ZN-HBBxGYtZTaTnxAyL1kH7JLfNqTnsvf0oyUCVxMcpG5ydtpzq4YEOMAzT-uGv?key=6ChZmVyfZLiWFathpuZPdw\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Key Features<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Targeted Messaging<\/strong><br>This feature allows you to email members who have subscribed for updates across all campaigns, ensuring that your messages reach those most interested in your work.<\/li>\n\n\n\n<li><strong>Call to Action (CTA)<\/strong> <br>You can optionally include a CTA at the bottom of your emails. This can link to:\n<ul class=\"wp-block-list\">\n<li>The campaign page<\/li>\n\n\n\n<li>A share page<\/li>\n\n\n\n<li>The checkout flow<\/li>\n\n\n\n<li>Any other valid URL<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>The new email communication feature empowers organizations to connect with their community in a meaningful way. If you have any questions or need assistance, please don\u2019t hesitate to contact our support team. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-background wp-element-button\" href=\"http:\/\/fundrazr.com\/organizations\" style=\"background-color:#139dbb\"><strong>FundRazr Organizations &#8211; Log in and use Community<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-background wp-element-button\" href=\"https:\/\/crowdfundr.com\/organizations\" style=\"background-color:#6330f2\"><strong>Crowdfundr Organizations &#8211; Log in and use Community<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-background wp-element-button\" href=\"https:\/\/petfundr.com\/organizations\" style=\"background-color:#ff6538\"><strong>Petfundr Organizations &#8211; Log in and use Community<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons has-custom-font-size has-medium-font-size is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\" style=\"font-style:normal;font-weight:500\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-background wp-element-button\" href=\"https:\/\/cocopay.co\/organizations\" style=\"background-color:#de5b6d\"><strong>CoCoPay Organizations &#8211; Log in and use Community<\/strong><\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Organizations can now leverage the &#8220;Community CRM&#8221; feature to send targeted emails to specific groups within their community. This powerful tool enhances communication and engagement across all campaigns, helping you&#8230;<\/p>\n","protected":false},"author":3,"featured_media":6033,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[3],"doc_tag":[117],"class_list":{"0":"post-7006","1":"docs","2":"type-docs","3":"status-publish","4":"has-post-thumbnail","6":"doc_category-organization-management","7":"doc_tag-communication"},"year_month":"2026-04","word_count":311,"total_views":"1106","reactions":{"happy":"1","normal":"0","sad":"3"},"author_info":{"name":"Shannon Belliveau","author_nicename":"shannon","author_url":"https:\/\/connectionpoint.com\/help\/author\/shannon\/"},"doc_category_info":[{"term_name":"Organization Management","term_url":"https:\/\/connectionpoint.com\/help\/help-category\/organization-management\/"}],"doc_tag_info":[{"term_name":"Communication","term_url":"https:\/\/connectionpoint.com\/help\/help-tag\/communication\/"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Email Communication for Organizations (Creating your Community) - ConnectionPoint Help Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/connectionpoint.com\/help\/docs\/email-communication-for-organizations-creating-your-community\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Email Communication for Organizations (Creating your Community) - ConnectionPoint Help Center\" \/>\n<meta property=\"og:description\" content=\"Organizations can now leverage the &#8220;Community CRM&#8221; feature to send targeted emails to specific groups within their community. 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