{"id":4791,"date":"2023-08-01T14:12:10","date_gmt":"2023-08-01T21:12:10","guid":{"rendered":"https:\/\/connectionpoint.com\/help\/?post_type=docs&p=4791"},"modified":"2023-11-15T11:11:09","modified_gmt":"2023-11-15T19:11:09","password":"","slug":"all-or-nothing-campaigns-how-to-change-a-pledged-reward-order","status":"publish","type":"docs","link":"https:\/\/connectionpoint.com\/help\/docs\/all-or-nothing-campaigns-how-to-change-a-pledged-reward-order\/","title":{"rendered":"ALL OR NOTHING CAMPAIGNS: How to change a pledged reward order"},"content":{"rendered":"\n
<\/div>\n\n\n\n

If you have a support who wants to change their pledge order, their order must be cancelled and a new one submitted.<\/strong><\/p>\n\n\n\n

UPDATE: <\/strong>Campaign owners may now choose to allow supporters to cancel their own pledges<\/a><\/strong> up until 48 hours before the deadline.<\/p>\n\n\n\n

<\/div>\n\n\n\n

STEP 1 – Click ‘Transactions’ in the navigation menu.<\/strong><\/p>\n\n\n\n

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\"\"<\/figure>\n\n\n\n
<\/div>\n\n\n\n

STEP 2 – Under ‘Status’ is an option to cancel beside every pre-approved pledge. NOTE: If you cannot see this column, zoom out of your browser.<\/strong><\/p>\n\n\n\n

<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n
<\/div>\n\n\n\n

The expand icon also contains all options for each transaction<\/strong>:<\/p>\n\n\n\n

<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n
<\/div>\n\n\n\n

STEP 3 – Confirm.<\/strong><\/p>\n\n\n\n

<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n
<\/div>\n\n\n\n
\n\n\n\n
\n
\n
\"FundRazr<\/a><\/figure>\n\n\n\n
\"PetFundr<\/a><\/figure>\n\n\n\n
\"Crowdfundr<\/a><\/figure>\n\n\n\n
\"Cocopay<\/a><\/figure>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

If you have a support who wants to change their pledge order, their order must be cancelled and a new one submitted. 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