{"id":4727,"date":"2023-07-14T13:40:08","date_gmt":"2023-07-14T20:40:08","guid":{"rendered":"https:\/\/connectionpoint.com\/help\/?post_type=docs&#038;p=4727"},"modified":"2024-03-15T13:19:28","modified_gmt":"2024-03-15T20:19:28","password":"","slug":"all-or-nothing-campaigns-can-a-pledge-fail-to-become-a-transaction","status":"publish","type":"docs","link":"https:\/\/connectionpoint.com\/help\/docs\/all-or-nothing-campaigns-can-a-pledge-fail-to-become-a-transaction\/","title":{"rendered":"ALL OR NOTHING CAMPAIGNS: Failed pledges"},"content":{"rendered":"\n<p class=\"has-text-align-center has-pale-cyan-blue-background-color has-background has-medium-font-size\"><strong>Failed pledges are quite common, and we have a couple of suggestions in case this happens.<\/strong><\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>A failed pledge means the transaction was not complete (once the campaign owner chooses to <a href=\"https:\/\/connectionpoint.com\/help\/docs\/all-or-nothing-campaigns-what-happens-when-the-goal-is-reached\" target=\"_blank\" rel=\"noreferrer noopener\">charge all supporters<\/a>). This can be due to several reasons, including (but not limited to):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>credit card expiring between the pledge and the transaction triggering;<\/li>\n\n\n\n<li>not having enough credit\/funds in the account charged;<\/li>\n\n\n\n<li>bank declined payment<\/li>\n<\/ul>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-vivid-cyan-blue-color has-text-color\"><strong>When this happens&#8230;<\/strong><\/h3>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>The platform notes the failed pledge in the specific supporter&#8217;s <strong><a href=\"https:\/\/connectionpoint.com\/help\/docs\/how-to-view-and-download-transaction-details\/\">Payment details.<\/a> The system will retry two additional times over a few days<\/strong> to give the supporter time to fix the issue or update their payment details. <\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"966\" height=\"306\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"\" class=\"wp-image-6873 lazyload\" sizes=\"auto, (max-width: 966px) 100vw, 966px\" data-src=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2024\/03\/image-2-1.png\" data-srcset=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2024\/03\/image-2-1.png 966w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2024\/03\/image-2-1-300x95.png 300w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2024\/03\/image-2-1-768x243.png 768w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2024\/03\/image-2-1-360x114.png 360w\"><\/figure>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-vivid-cyan-blue-color has-text-color\"><strong>Can failed pledges be prevented?<\/strong><\/h3>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>It&#8217;s difficult for campaign owners to prevent this. One way the platforms mitigate failed pledges is by limiting the time allotted for all-or-nothing campaigns to a maximum of 60 days. Any longer, and the risk of failed transactions rises significantly. <\/p>\n\n\n\n<p>We also suggest campaign owners build a 10% buffer in their final goal to account for the possibility of failed transactions. For example, if your goal is $5000, consider a goal of $5500, as the trend shows that 10% of pledges will likely fail. <\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-0dfbf163 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image is-resized\"><a href=\"https:\/\/fundrazr.com\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"365\" height=\"106\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"FundRazr logo, click to go to platform\" class=\"wp-image-3757 lazyload\" style=\"aspect-ratio:3.443396226415094;width:189px;height:auto\" sizes=\"auto, (max-width: 365px) 100vw, 365px\" data-src=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/FR-logo-for-footer.png\" data-srcset=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/FR-logo-for-footer.png 365w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/FR-logo-for-footer-300x87.png 300w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/FR-logo-for-footer-360x105.png 360w\"><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image is-resized\"><a href=\"petfundr.com\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"307\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"PetFundr logo, click to go to platform\" class=\"wp-image-3778 lazyload\" style=\"aspect-ratio:3.3355048859934855;width:173px;height:auto\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" data-src=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/05\/petfundr_logo60-1024x307.png\" data-srcset=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/05\/petfundr_logo60-1024x307.png 1024w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/05\/petfundr_logo60-300x90.png 300w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/05\/petfundr_logo60-768x230.png 768w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/05\/petfundr_logo60-360x108.png 360w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/05\/petfundr_logo60.png 1128w\"><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image is-resized\"><a href=\"https:\/\/crowdfundr.com\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"365\" height=\"106\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Crowdfundr logo, click to go to platform\" class=\"wp-image-3758 lazyload\" style=\"aspect-ratio:3.443396226415094;width:189px;height:auto\" sizes=\"auto, (max-width: 365px) 100vw, 365px\" data-src=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/CF-logo-for-footer.png\" data-srcset=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/CF-logo-for-footer.png 365w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/CF-logo-for-footer-300x87.png 300w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/CF-logo-for-footer-360x105.png 360w\"><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image is-resized\"><a href=\"https:\/\/cocopay.co\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"365\" height=\"106\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Cocopay logo, click to go to platform\" class=\"wp-image-3759 lazyload\" style=\"aspect-ratio:3.443396226415094;width:220px;height:auto\" sizes=\"auto, (max-width: 365px) 100vw, 365px\" data-src=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/CCP-logo-for-footer.png\" data-srcset=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/CCP-logo-for-footer.png 365w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/CCP-logo-for-footer-300x87.png 300w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/CCP-logo-for-footer-360x105.png 360w\"><\/a><\/figure>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Failed pledges are quite common, and we have a couple of suggestions in case this happens. A failed pledge means the transaction was not complete (once the campaign owner chooses&#8230;<\/p>\n","protected":false},"author":4,"featured_media":6036,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[17,59],"doc_tag":[131],"class_list":{"0":"post-4727","1":"docs","2":"type-docs","3":"status-publish","4":"has-post-thumbnail","6":"doc_category-faq-campaign-management","7":"doc_category-campaign-pricing-payments","8":"doc_tag-administrative"},"year_month":"2026-04","word_count":192,"total_views":"1483","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Shan","author_nicename":"shan","author_url":"https:\/\/connectionpoint.com\/help\/author\/shan\/"},"doc_category_info":[{"term_name":"Campaign FAQ","term_url":"https:\/\/connectionpoint.com\/help\/help-category\/faq-campaign-management\/"},{"term_name":"Campaign Pricing &amp; Payments","term_url":"https:\/\/connectionpoint.com\/help\/help-category\/campaign-pricing-payments\/"}],"doc_tag_info":[{"term_name":"administrative","term_url":"https:\/\/connectionpoint.com\/help\/help-tag\/administrative\/"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ALL OR NOTHING CAMPAIGNS: Failed pledges<\/title>\n<meta name=\"description\" content=\"They can! 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