{"id":4713,"date":"2023-08-01T14:09:16","date_gmt":"2023-08-01T21:09:16","guid":{"rendered":"https:\/\/connectionpoint.com\/help\/?post_type=docs&#038;p=4713"},"modified":"2023-08-01T14:09:18","modified_gmt":"2023-08-01T21:09:18","password":"","slug":"can-i-remove-the-prompt-asking-for-a-top-up-to-contributions","status":"publish","type":"docs","link":"https:\/\/connectionpoint.com\/help\/docs\/can-i-remove-the-prompt-asking-for-a-top-up-to-contributions\/","title":{"rendered":"Can I remove the prompt asking for a top-up to contributions?"},"content":{"rendered":"\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If you&#8217;re offering reward items (<a href=\"https:\/\/connectionpoint.com\/help\/docs\/what-are-the-differences-between-reward-types-perks-wishes-products-and-tickets\" target=\"_blank\" rel=\"noreferrer noopener\">perks, products, tickets, wishes<\/a>), or you have set contribution amounts, your supporters are asked if they&#8217;d like to top up their contribution above the price set for that reward. <\/p>\n\n\n\n<p>If you wish to remove this, follow these steps.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-vivid-cyan-blue-color has-text-color\"><strong>STEP 1 &#8211; Click &#8216;Settings&#8217; and the &#8216;Funding &amp; deadline&#8217; in your navigation menu.<\/strong><\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"584\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"\" class=\"wp-image-4714 lazyload\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" data-src=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/07\/Settings-Fundingdeadline-5-1024x584.png\" data-srcset=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/07\/Settings-Fundingdeadline-5-1024x584.png 1024w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/07\/Settings-Fundingdeadline-5-300x171.png 300w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/07\/Settings-Fundingdeadline-5-768x438.png 768w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/07\/Settings-Fundingdeadline-5-360x205.png 360w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/07\/Settings-Fundingdeadline-5-1536x876.png 1536w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/07\/Settings-Fundingdeadline-5-2048x1168.png 2048w\"><\/figure>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-vivid-cyan-blue-color has-text-color\"><strong>STEP 2 &#8211; Scroll to &#8216;Contribution amounts&#8217; and uncheck &#8216;Allow contributors to top-up their payment amount when claiming rewards.<\/strong><\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"730\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"\" class=\"wp-image-4715 lazyload\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" data-src=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/07\/Top-up-amount-1024x730.png\" data-srcset=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/07\/Top-up-amount-1024x730.png 1024w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/07\/Top-up-amount-300x214.png 300w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/07\/Top-up-amount-768x548.png 768w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/07\/Top-up-amount-360x257.png 360w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/07\/Top-up-amount.png 1224w\"><\/figure>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-vivid-cyan-blue-color has-text-color\"><strong>STEP 3 &#8211; Save.<\/strong><\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"\" class=\"wp-image-4716 lazyload\" width=\"482\" height=\"95\" sizes=\"auto, (max-width: 482px) 100vw, 482px\" data-src=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/07\/Save-9.png\" data-srcset=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/07\/Save-9.png 726w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/07\/Save-9-300x59.png 300w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/07\/Save-9-360x71.png 360w\"><\/figure>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-0dfbf163 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image is-resized\"><a href=\"https:\/\/fundrazr.com\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"365\" height=\"106\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"FundRazr logo, click to go to platform\" class=\"wp-image-3757 lazyload\" style=\"aspect-ratio:3.443396226415094;width:189px;height:auto\" sizes=\"auto, (max-width: 365px) 100vw, 365px\" data-src=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/FR-logo-for-footer.png\" data-srcset=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/FR-logo-for-footer.png 365w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/FR-logo-for-footer-300x87.png 300w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/FR-logo-for-footer-360x105.png 360w\"><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image is-resized\"><a href=\"petfundr.com\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"307\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"PetFundr logo, click to go to platform\" class=\"wp-image-3778 lazyload\" style=\"aspect-ratio:3.3355048859934855;width:173px;height:auto\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" data-src=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/05\/petfundr_logo60-1024x307.png\" data-srcset=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/05\/petfundr_logo60-1024x307.png 1024w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/05\/petfundr_logo60-300x90.png 300w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/05\/petfundr_logo60-768x230.png 768w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/05\/petfundr_logo60-360x108.png 360w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/05\/petfundr_logo60.png 1128w\"><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image is-resized\"><a href=\"https:\/\/crowdfundr.com\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"365\" height=\"106\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Crowdfundr logo, click to go to platform\" class=\"wp-image-3758 lazyload\" style=\"aspect-ratio:3.443396226415094;width:189px;height:auto\" sizes=\"auto, (max-width: 365px) 100vw, 365px\" data-src=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/CF-logo-for-footer.png\" data-srcset=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/CF-logo-for-footer.png 365w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/CF-logo-for-footer-300x87.png 300w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/CF-logo-for-footer-360x105.png 360w\"><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image is-resized\"><a href=\"https:\/\/cocopay.co\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"365\" height=\"106\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Cocopay logo, click to go to platform\" class=\"wp-image-3759 lazyload\" style=\"aspect-ratio:3.443396226415094;width:220px;height:auto\" sizes=\"auto, (max-width: 365px) 100vw, 365px\" data-src=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/CCP-logo-for-footer.png\" data-srcset=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/CCP-logo-for-footer.png 365w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/CCP-logo-for-footer-300x87.png 300w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/CCP-logo-for-footer-360x105.png 360w\"><\/a><\/figure>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>If you&#8217;re offering reward items (perks, products, tickets, wishes), or you have set contribution amounts, your supporters are asked if they&#8217;d like to top up their contribution above the price&#8230;<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[17],"doc_tag":[],"class_list":{"0":"post-4713","1":"docs","2":"type-docs","3":"status-publish","5":"doc_category-faq-campaign-management"},"year_month":"2026-04","word_count":77,"total_views":"1312","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Shan","author_nicename":"shan","author_url":"https:\/\/connectionpoint.com\/help\/author\/shan\/"},"doc_category_info":[{"term_name":"Campaign FAQ","term_url":"https:\/\/connectionpoint.com\/help\/help-category\/faq-campaign-management\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Can I remove the prompt asking for a top-up to contributions?<\/title>\n<meta name=\"description\" content=\"If you&#039;re offering reward items (perks, 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