{"id":438,"date":"2022-07-19T19:18:05","date_gmt":"2022-07-19T19:18:05","guid":{"rendered":"https:\/\/connectionpoint.com\/help\/?post_type=docs&#038;p=438"},"modified":"2023-07-31T15:51:03","modified_gmt":"2023-07-31T22:51:03","password":"","slug":"438-2","status":"publish","type":"docs","link":"https:\/\/connectionpoint.com\/help\/docs\/why-does-my-user-profile-look-different\/","title":{"rendered":"Why your campaign list or user profile may look different\/be missing items"},"content":{"rendered":"\n<p class=\"has-text-align-center has-pale-cyan-blue-background-color has-background has-medium-font-size\"><strong>Missing campaigns? Something look different? Don&#8217;t worry, it&#8217;s all still there.<\/strong><br><strong>As of May 2022, ConnectionPoint began using Single Sign-On (SSO) for all of our platforms. That means that you can use one login for ALL of our platforms (FundRazr, Crowdfundr, CoCoPay), and more to come!&nbsp;<\/strong><\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>We\u2019re very excited about that, too.&nbsp;<\/p>\n\n\n\n<p>However, you still have options as to <em>what<\/em> you use to login:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Manual email and password<\/li>\n\n\n\n<li>Google account<\/li>\n\n\n\n<li>Facebook account<\/li>\n\n\n\n<li>LinkedIn account (Not all platforms)<\/li>\n<\/ul>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"591\" height=\"728\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"\" class=\"wp-image-5281 lazyload\" sizes=\"auto, (max-width: 591px) 100vw, 591px\" data-src=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/07\/login-menu-2.png\" data-srcset=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/07\/login-menu-2.png 591w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/07\/login-menu-2-244x300.png 244w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/07\/login-menu-2-360x443.png 360w\"><\/figure>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>It doesn\u2019t matter which you choose. However, unless you\u2019ve linked these accounts (<a href=\"http:\/\/connectionpoint.com\/help\/docs\/how-do-i-change-or-unlink-my-facebook-linkedin-google-account\" target=\"_blank\" rel=\"noreferrer noopener\">click here to find out how<\/a>), you <strong>must use the same method every time!<\/strong><\/p>\n\n\n\n<p>Different methods essentially create different user profiles. Therefore, you won\u2019t see the campaign\/organization permissions you\u2019re expecting.&nbsp;<\/p>\n\n\n\n<p>If you\u2019re unsure which you used, please contact us at <a href=\"mailto:support@connectionpoint.com\">support@connectionpoint.com<\/a> (or, if you are of those lucky few with some time on their hands, try each one and see which opens up a familiar campaign!).<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-0dfbf163 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image is-resized\"><a href=\"https:\/\/fundrazr.com\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"365\" height=\"106\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"FundRazr logo, click to go to platform\" class=\"wp-image-3757 lazyload\" style=\"aspect-ratio:3.443396226415094;width:189px;height:auto\" sizes=\"auto, (max-width: 365px) 100vw, 365px\" data-src=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/FR-logo-for-footer.png\" data-srcset=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/FR-logo-for-footer.png 365w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/FR-logo-for-footer-300x87.png 300w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/FR-logo-for-footer-360x105.png 360w\"><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image is-resized\"><a href=\"petfundr.com\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"307\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"PetFundr logo, click to go to platform\" class=\"wp-image-3778 lazyload\" style=\"aspect-ratio:3.3355048859934855;width:173px;height:auto\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" data-src=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/05\/petfundr_logo60-1024x307.png\" data-srcset=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/05\/petfundr_logo60-1024x307.png 1024w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/05\/petfundr_logo60-300x90.png 300w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/05\/petfundr_logo60-768x230.png 768w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/05\/petfundr_logo60-360x108.png 360w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/05\/petfundr_logo60.png 1128w\"><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image is-resized\"><a href=\"https:\/\/crowdfundr.com\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"365\" height=\"106\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Crowdfundr logo, click to go to platform\" class=\"wp-image-3758 lazyload\" style=\"aspect-ratio:3.443396226415094;width:189px;height:auto\" sizes=\"auto, (max-width: 365px) 100vw, 365px\" data-src=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/CF-logo-for-footer.png\" data-srcset=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/CF-logo-for-footer.png 365w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/CF-logo-for-footer-300x87.png 300w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/CF-logo-for-footer-360x105.png 360w\"><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image is-resized\"><a href=\"https:\/\/cocopay.co\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"365\" height=\"106\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Cocopay logo, click to go to platform\" class=\"wp-image-3759 lazyload\" style=\"aspect-ratio:3.443396226415094;width:220px;height:auto\" sizes=\"auto, (max-width: 365px) 100vw, 365px\" data-src=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/CCP-logo-for-footer.png\" data-srcset=\"https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/CCP-logo-for-footer.png 365w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/CCP-logo-for-footer-300x87.png 300w, https:\/\/connectionpoint.com\/help\/wp-content\/uploads\/2023\/04\/CCP-logo-for-footer-360x105.png 360w\"><\/a><\/figure>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Missing campaigns? Something look different? Don&#8217;t worry, it&#8217;s all still there.As of May 2022, ConnectionPoint began using Single Sign-On (SSO) for all of our platforms. That means that you can&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[77],"doc_tag":[],"class_list":{"0":"post-438","1":"docs","2":"type-docs","3":"status-publish","5":"doc_category-account-troubleshooting"},"year_month":"2026-04","word_count":166,"total_views":"1476","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Shannon Belliveau","author_nicename":"shannon","author_url":"https:\/\/connectionpoint.com\/help\/author\/shannon\/"},"doc_category_info":[{"term_name":"Account Troubleshooting","term_url":"https:\/\/connectionpoint.com\/help\/help-category\/account-troubleshooting\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Why is my campaign missing? Something looks different...<\/title>\n<meta name=\"description\" content=\"Missing campaigns? Something look different? Don&#039;t worry, it&#039;s all still there. (FundRazr, Crowdfundr, CoCoPay, Sponsifi)\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/connectionpoint.com\/help\/docs\/why-does-my-user-profile-look-different\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why is my campaign missing? Something looks different...\" \/>\n<meta property=\"og:description\" content=\"Missing campaigns? Something look different? Don&#039;t worry, it&#039;s all still there. 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