---
title: What happens if users or campaigns break Terms of Service?
description: "**If users or campaigns break the [Terms of Service](https://connectionpoint.com/help/docs/connectionpoint-terms-conditions/) agreement, we will decline further action on the campaign. This involves closing the checkout and removing the campaign from search results.** Depending on the severity of the breach, we may also…"
url: "https://connectionpoint.com/help/docs/what-happens-if-a-campaign-breaks-connectionpoints-terms-conditions/"
updated: "2025-05-29"
category: Campaign Management / Campaign FAQ
tags:
  - administrative
  - ConnectionPoint
---

# What happens if users or campaigns break Terms of Service?

**If users or campaigns break the [Terms of Service](https://connectionpoint.com/help/docs/connectionpoint-terms-conditions/) agreement, we will decline further action on the campaign. This involves closing the checkout and removing the campaign from search results.**

Depending on the severity of the breach, we may also place a banner on the campaign informing visitors of our decision. We may also fully block the campaign owner from our services if we decide such action is appropriate.

If a campaign is reported to us by legal representatives, we may also fully delete the campaign landing page upon request of said officials.

**NOTE: Prohibited activities are outlined in section 12 of the Terms of Service agreement.**

[View the article on raffles and auctions.](https://connectionpoint.com/help/docs/am-i-allowed-to-host-a-raffle-on-any-connectionpoint-platform/)

### **When do users agree to the Terms of Service?**

When a user creates a new campaign, there's a line right before finalizing the template in the campaign creation flow that says, **"We promise to help you raise the most money possible. In return, you accept our teams." **This link directly to our Terms of Service page.

![](https://connectionpoint.com/help/wp-content/uploads/2023/10/TCs-980x1024.png)

It's extremely easy not to break the Terms of Service. Ours are written in simple language (i.e. not 'legalese'), and we always welcome questions if you're unsure. If you suspect a campaign is fraudulent or running against these Terms, [please let us know.](mailto:support@connectionpoint.com)

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