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How do I change my login email and/or password?

Change your email address and password in the user profile menu of the platform you’re using. 

STEP 1 – You can always find your user profile by clicking either the house icon in your breadcrumbs bar or the profile icon at the top-right corner of any ConnectionPoint platform.

Screenshot of campaign in edit view, a blue arrow points to the house symbol in the breadcrumbs (farthest left option in the breadcrumbs)

STEP 2 – From your profile, click ‘Account Settings’ on the main page, or in the top-right corner menu. OR in the sidebar menu! Did we overdo it? Perhaps a little…

Screenshot of full user profile in admin view. Three arrows point where the Account settings options are: 1) sixth option down from the left sidebar menu 2) Main window directly under the user name 3) Seventh item from the top in the User icon menu (in the top right of the window)

STEP 3 – Under ‘Email & password’ in the sidebar menu, you’ll find the options to change your email address and password. 

Screenshot of Account settings menu. In the left sidebar panel, the second option from the top says 'Email & password' with a blue arrow pointing to it. In the main window, Email and Password on highlighted to show where those settings are.

STEP 4 – Once you’ve made your changes, don’t forget to hit ‘Apply’ for your changes to take effect.

Screenshot of popup for changing email address. A blue arrow points to the 'Apply' button in the lower right side of the box.
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