---
title: "ALL OR NOTHING CAMPAIGNS: Failed pledges"
description: "**Failed pledges are quite common, and we have a couple of suggestions in case this happens.** A failed pledge means the transaction was not complete (once the campaign owner chooses to [charge all supporters](https://connectionpoint.com/help/docs/all-or-nothing-campaigns-what-happens-when-the-goal-is-reached)). This can be due to several…"
url: "https://connectionpoint.com/help/docs/all-or-nothing-campaigns-can-a-pledge-fail-to-become-a-transaction/"
updated: "2024-03-15"
category: Campaign Management / Campaign FAQ
tags:
  - administrative
---

# ALL OR NOTHING CAMPAIGNS: Failed pledges

**Failed pledges are quite common, and we have a couple of suggestions in case this happens.**

A failed pledge means the transaction was not complete (once the campaign owner chooses to [charge all supporters](https://connectionpoint.com/help/docs/all-or-nothing-campaigns-what-happens-when-the-goal-is-reached)). This can be due to several reasons, including (but not limited to):

- credit card expiring between the pledge and the transaction triggering;
- not having enough credit/funds in the account charged;
- bank declined payment

### **When this happens...**

The platform notes the failed pledge in the specific supporter's **[Payment details.](https://connectionpoint.com/help/docs/how-to-view-and-download-transaction-details/) The system will retry two additional times over a few days** to give the supporter time to fix the issue or update their payment details.

![](https://connectionpoint.com/help/wp-content/uploads/2024/03/image-2-1.png)

### **Can failed pledges be prevented?**

It's difficult for campaign owners to prevent this. One way the platforms mitigate failed pledges is by limiting the time allotted for all-or-nothing campaigns to a maximum of 60 days. Any longer, and the risk of failed transactions rises significantly.

We also suggest campaign owners build a 10% buffer in their final goal to account for the possibility of failed transactions. For example, if your goal is $5000, consider a goal of $5500, as the trend shows that 10% of pledges will likely fail.

---

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